Standardize IT
Build a consistent, secure IT experience across all your offices, remote users, or hybrid environments.
IT Support, Reimagined
Get expert help, security, and control without endless tickets or outdated tools. Generation IX gives you modern IT services, backed by a powerful platform.
Generation IX:
- Fixes onboarding chaos so new hires are fully set up in minutes, not days
- Right sized security that fits your business, not someone else's playbook
- Ends SaaS sprawl and shadow IT with total visibility into usage, spend, and user access
Join hundreds of businesses that trust Generation IX to run their IT. Request a demo today.
Feeling these IT pains?
Inefficient Onboarding
Delays in setting up users, devices, and access frustrate new hires and kill productivity from day one.
Shadow IT & SaaS Sprawl
Teams adopt tools without oversight, causing security gaps, rising spend, and compliance issues.
Manual IT Processess
Onboarding, offboarding, and access changes are handled through tickets—slow, error-prone, and hard to scale.
Device Mismanagement
No clear view of what’s deployed, who has access, or which endpoints are protected—leading to compliance risks and lost hardware.
Wasted Time & Money
Without automation and visibility, IT becomes reactive and expensive, hurting both operations and morale.
Save Hours Managing your Technology with GenIX
Onboard With One Click
Order equipment, provision apps. New hires are set up in minutes, not days.
Automate the Busywork
From onboarding to offboarding, GenIX automates IT workflows so your team can focus on what matters.
See the Modern IT Platform
See how our platform makes IT support, cybersecurity, and SaaS management seamless all in one place.
Built to scale with your growth
Whether you’re 10 people or 250, GenIX adapts with you.
Early Stage
Get the essentials right. Fast onboarding, secure devices, and responsive support without the overhead.
Scaling
As your team grows, we give you visibility, automation, and control over your apps, users, and endpoints.
Maturing
Ready for audits, compliance, and cloud-first infrastructure. We help you level up IT without slowing down.
The numbers speak for themselves
<5 mins
Average Response Time
8,000+
Endpoints under management
100%
Customer Satisfaction last 90 days
Transparent Pricing
Core
For teams that need responsive, reliable support during business hours.
$50/month
Core plan includes
- Support Hours 7AM-7PM
- Phone and Email
- 4 Hour SLA
- Onboarding/Offboarding Users
- Procurement
- Basic Reporting
Premium
For growing teams that want faster response times and strategic IT support.
$85/month
Premium plan includes
- Everything in Core plan
- 24x7x365 Support
- Real time support via Slack and Teams
- 1 hour priority SLA
- Quarterly IT Strategy
- Dedicated Client Success Manager
- Proactive recommendations
Enterprise
For larger and more complex environments with advanced support expectations.
Custom Pricing/month
Enterprise plan includes
- Everything in Premium plan
- Monthly IT Strategy and Planning
- Onsite Support
- Custom ticket integrations
- Executive Dashboards
- Complex Projects and Tech Rollouts
